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  • Course content

BREEAM Technical support is a key resource to help assessors and APs navigate the assessment process, providing answers to your questions and supporting your success in delivering BREEAM projects.

The purpose of BREEAM Technical support is to help you interpret criteria correctly, confirm assessment strategies, and resolve any unclear, missing or conflicting information in the technical guidance. It also aims to manage and resolve issues with BREEAM tools or systems.

Expanding upon the BREEAM Knowledge Base article KBCN1555, this online CPD module provides guidance for submitting technical queries. Developed by BREEAM’s technical experts, this CPD module enables you to better understand the different types of technical queries as well as their information requirements.

Once you have accessed the course, you will have up to 9 months to complete it.

After completing the course, learners will be able to:

  • Know the different types of common technical queries, and their information requirements.
  • Know which query types can be answered, and which cause a conflict of interest.
  • Understand the approach of BREEAM technical support in answering technical queries.
  • Get the best out of the BREEAM technical support service.

At a glance

Duration
1 hour
Language
English
Format
Online
CPD
1 hour

This CPD module is designed for BREEAM assessors and APs, as well as anyone who may need to submit queries to BREEAM technical support. It may also be of interest to clients.

This 1-hour CPD module covers the following:

  • General principles for submitting technical queries.
  • Common types of queries, and the minimum information required to submit them.
  • Queries we can and cannot answer.
  • Getting the most out of LiveChat.
  • Dealing with multiple queries.
  • Technical query process workflow.
£95.00 + VAT

Buy BREEAM CPD Module for Existing Assessors and APs: Technical Query Principles now